PINCHme
Help Center

Visit the TRY PRODUCTS page for a wide range of products to apply for.

Any products you have applied for can be found on the MY ACCOUNT page, on the ‘Applied For’ tab.

Please note that an application for a product is not a guarantee that you qualify to receive this product.

Notifications of qualifying for a product are given typically given within 7-10 days of applying for the product.

After this 7-10 day period:

• Any product you qualify for will show as 'Qualified' on the MY ACCOUNT page, on the ‘Applied For’ tab;
• Any product that does not say 'Qualified' (or anything else) means you did not qualify for it.

You are able to bid your PINCHme coins to boost your chances of qualifying for the products you really want.

The higher your bid the more likely you are to qualify for the product!*

You are able to bid for a product on the TRY PRODUCTS page AFTER completing the 'Apply to Try' questions for the product.

How it works:

1. Place your bid.
2. You will find out if you qualify within 5 days (check your APPLIED FOR page). During this time period, your bid coins will be temporarily held. You can change or cancel your bid at any time HERE.
3. If your bid is one of the best, you will qualify for the product and it will be added to your Box to be checked out. If you don’t win with your bid, your coins will be refunded to you.

Please note:

• *Whilst products will still be allocated to members based on targeting, a certain portion of products will be reserved for the highest bidders.
• If you qualify for a product you bid on, conditions for checkout within any required time frame still applies, as does the regular shipping cost of 500 coins per box.

New products are released every day. Be sure to log in each day and visit the TRY PRODUCTS page.

Whether or not you qualify for a product depends on your answers to the survey questions you completed when applying for the product.

You will not qualify if you do not match the targeting guidelines set by our brand partners.

Brand partners choose to target their products to our members based on where you shop, where you live, the members of your household (including pets), your interests, your age or gender and various other factors.

Products may or may not be offered to you due to this targeting by our brand partners, and the information you have provided.

Please note: 

• We also suggest you keep your coin balance healthy in advance. A substantial coin balance means you are more likely to be allocated samples, as the system now prioritizes members with available coins and who are ready to check out immediately.
• You are also able to bid your PINCHme coins on products you are most interested in. The higher your bid the more likely you are to qualify for the product. While products will still be allocated to members based on targeting, a portion of the products will be allocated to members who bid the most. 

To see some of the great products that PINCHme has offered, please visit the PAST SAMPLES page.

Yes, you are able to tailor your account dashboard to suit your preferences by removing products that you are not interested in applying for.

On the TRY PRODUCTS page, simply click on the "X" at the top right corner of the product you wish to remove. 

Please note that once a product is removed, it is permanent. It cannot be brought back.

Products you have applied for can be found on the MY ACCOUNT page, on the ‘Applied For’ tab.

Please note that an application for a product is not a guarantee that you qualify to receive this product. If you qualify for the product, it will show as 'Qualified' within 7-10 days of applying for the product.

Milestones for your offers can be found on the WRITE REVIEWS page, on the ‘Milestones’ tab.